Privacy Policy

Last Updated: June 2026

KyranaHub ("we", "our", or "us") operates a Business-to-Business (B2B) e-commerce platform that connects businesses, vendors, distributors, wholesalers, retailers, and customers for purchasing and selling products and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our website, mobile applications, and related services.

1. Information We Collect

We may collect the following categories of information:

• Business Name and Company Details
• Contact Person Name
• Email Address
• Phone Number
• Business Address and Billing Address
• GST Number and Tax Information
• Order and Transaction History
• Payment Information
• Device Information
• IP Address and Browser Information
• Application Usage Analytics

2. How We Use Your Information

Your information may be used for:

• Account registration and authentication
• Processing orders and transactions
• Providing customer support
• Managing vendor and buyer relationships
• Sending order updates and notifications
• Improving platform performance and security
• Complying with legal and regulatory requirements
• Preventing fraud and unauthorized activities

3. Sharing of Information

We do not sell personal information. We may share information with:

• Payment gateway providers
• Shipping and logistics partners
• Cloud hosting and infrastructure providers
• Legal and regulatory authorities when required by law
• Business partners involved in transaction fulfillment

4. Data Security

We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain account, order, invoice, payment, and transaction records for business operations, tax compliance, auditing, dispute resolution, and legal obligations.

Even after account deletion requests, certain transaction records may be retained where required by applicable laws and regulations.

6. Account Deletion

Users may request account deletion by contacting us through the details provided below.

Upon verification of the request, personal information associated with the account will be deleted or anonymized where legally permissible. Certain records may be retained to comply with legal, accounting, taxation, fraud prevention, and regulatory obligations.

7. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to improve user experience, monitor platform performance, and enhance security.

8. Third-Party Services

Our platform may integrate with third-party payment providers, logistics providers, communication services, analytics services, and cloud infrastructure providers. Their privacy practices are governed by their respective privacy policies.

9. Children's Privacy

Our services are intended for business users and organizations. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy, data usage, or account deletion requests, please contact us:

KyranaHub
Email: kyranahub@gmail.com